Who doesn't use Exchange?!?!
Updated June 06, 2022

Who doesn't use Exchange?!?!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

Exchange is used our entire organization. We do have 2 branches, one in Seattle, WA and the other in Kansas City, MO, as well as a few employees who work onsite in a variety of states. Exchange is used to communicate with these employees all at once to make sure everyone receives the same information without having to call or spend money mailing various literature.
  • We use the calendar function the most. With 8 managing partners, and 40 staff members it helps us keep track of who is in the office, who is in a meeting and which conference room is being used. It is also used to keep track of who is using video conference so we can keep the streaming down during those moments.
  • I personally love that the email files you can create to organize your emails. I am balancing several different functions so it necessary to be able to quickly access and locate emails.
  • We use group emails the most. It is a great tool to have for our project managers. When you have larger projects with several different consultants and team members, it is easier to create a contact list of all those involved than to remember each persons email ever time you need to send something out.
  • When using a grouped email list, if you want to see who is in that list you have to expand it. However, a warning comes up that tells you once you expand it you cant collapse it. So the only way to verify who is in that list is to go into the properties of it and click through the list. It would be nice if the collapse feature was still available.
  • Purchasing Exchange is much more cost effect than developing our own in house Exchange. Even when we were an office of 10, it is not something that we considered.
Every office I have worked for over the past 10 years has used some form of Microsoft Exchange. I think the main reason these companies went with Exchange is that it comes with the Microsoft package and is installed on our computers for us by our IT firms.