Microsoft Exchange: A Great Tool for Business And/Or Personal Use
March 28, 2017

Microsoft Exchange: A Great Tool for Business And/Or Personal Use

Aaron Itczak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

My previous and current employers utilize Microsoft Exchange throughout the entire organization to communicate both internally and externally. It helps us share information, view each other's calendars and schedule meetings easily.

  • The threaded emails allow me to easily find and follow a conversation history when necessary.
  • I can easily add an email to my task list, calendar and contact information.
  • I shared a general email account with my team, and while my iPhone allowed me to easily set up my own Exchange account on it to check emails, the general/shared Exchange account could only be viewed from my phone. I was unable to reply to emails from my phone.
  • There have been times that Exchange is unable to connect with the server and emails do not get sent. While it is rare and could possibly be an issue on our end, it is inconvenient in a corporate environment regarding efficiency and productivity.
I use Gmail and Google Drive/Calendar, and while the collaborative feature of Google Drive is extremely helpful for remote work, it is extremely helpful to copy/paste from any MS Office application directly into MS Exchange without having to reformat. Items typically need to be reformatted in Gmail from MS Office.
Microsoft Exchange contains all of the features needed from both business and personal communication aspects. It is a Microsoft product, so copying/pasting and formatting from other Office applications is seamless. I feel it comes down to user preference. Exchange is competitive and offers great features and integration offered by most email account providers.