Overall Satisfaction with Microsoft Exchange
My previous and current employers utilize Microsoft Exchange throughout the entire organization to communicate both internally and externally. It helps us share information, view each other's calendars and schedule meetings easily.
- The threaded emails allow me to easily find and follow a conversation history when necessary.
- I can easily add an email to my task list, calendar and contact information.
- I shared a general email account with my team, and while my iPhone allowed me to easily set up my own Exchange account on it to check emails, the general/shared Exchange account could only be viewed from my phone. I was unable to reply to emails from my phone.
- There have been times that Exchange is unable to connect with the server and emails do not get sent. While it is rare and could possibly be an issue on our end, it is inconvenient in a corporate environment regarding efficiency and productivity.
I use Gmail and Google Drive/Calendar, and while the collaborative feature of Google Drive is extremely helpful for remote work, it is extremely helpful to copy/paste from any MS Office application directly into MS Exchange without having to reformat. Items typically need to be reformatted in Gmail from MS Office.