Office 365 - basically the standard suite for law firms.
January 31, 2019

Office 365 - basically the standard suite for law firms.

Jason Ramsland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft Office 365

O365 is being used across my whole organization for almost everything that we do - email, accessing email, excel, word, powerpoint, etc. There is a lot of cruft that comes with O365 that we don't really use - we don't use Yammer or Skype for Business (much), or some of the other goofier things that are in there. However, it solves our email server and access issues, gives us access to the standard word processor for law firms, and allows us to create basic spreadsheets that we need for various parts of the business.


  • Word processor - MS Word is the standard in the legal industry. It has the features that one might need for working with other attorneys, as well as formatting more complex documents.
  • Email is a daily part of our lives - probably even hourly. The email service has been reliable.
  • Excel is a good go-to when you need to make a spreadsheet. It is fully featured and you won't really miss anything.


  • The email web interface is not good. It would be so much better and snappier for it to be like gmail in this respect.
  • MS Word is pretty bloated with features. It would be nice to be able to run a stripped down "lite" version.
  • OneDrive syncing of documents can be odd sometimes. This is particularly true on a Mac. It would be nice if a document could automatically save and sync to OneDrive more fluidly.
  • It is probably more expensive overall than buying licenses for Office on a one-time basis, so it's slightly more expensive.
  • No other negative impacts.
There's no options to compare against the entire G Suite offering, but that's what I mean to do.

G Suite is significantly better if you're collaborating or doing your typing in a browser window. O365's document collaboration feels sluggish and bloated compared to G Suite.

The email web portal is not nearly so good as Google's. But for compatibility of documents and work int he legal field, it's hard to beat Word.
Microsoft Word is basically required in the legal industry. If you send a file that is not .docx, you're hard to work with. So it makes it more of a hassle to use Pages or Google Docs, for example. This leaves O365 well suited as a suite. We bought it initially for email, but it is also a great way to have an always-up-to-date copy of Office suite.


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