Item: Microsoft Teams
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Used as a tool to communicate using the instant messaging tool, video chat, video meetings for one on one or team meetings. Our whole organization uses Microsoft Teams. Definitely addresses meetings in large groups of over 100 colleagues. The audio and video screen is very clear and no latency.

Pros and Cons

Video chatting is easy.
Adding additional colleagues to chat or video is easy.
Video quality is very clear.

I have no additional improvements at this time. Very happy with system.

Most Important Features

Video capability is excellent.
Audio capability is excellent.
Maintains a record of IM messages to refer back to.
Can create groups to chat/video.

Return on Investment

Video and IM capability is excellent.
Easy to store prior conversations in case one needs to refer back to them.
Love that video chats can be recorded and stored.

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Not sure

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

Other Software Used

Zoom

Likelihood to Recommend

Well suited as a means of communication. The audio and video are very clear. Super easy to use, record meetings, and create chat rooms for specific teams when working on projects or for a simple one-on-one. Can always confirm if a colleague is available to IM or video chat because there's a tool to notify the system if you're available or not.

Microsoft Teams: LOVE IT

Overall Satisfaction with Microsoft Teams