Item: Microsoft Teams
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Microsoft Teams' user interface is simple and very easy to understand and can be used by anyone. It has a very good feature to organize team meetings, share your documents, take short training and record them as well so that the entire group can have access to it. The call quality is good even with the decent internet speed. You can schedule the meeting for your team by blocking their calendar in advance. You can create different channels for your projects.

Pros and Cons

Record the meeting for future reference
You can create different group and channel as per your project
You can view others calendar to schedule the meeting for an individual or a group

Some features while uploading the documents are a bit different in the mobile version compared to the windows version.
It would be better if we could download the recording for offline use.
You should be able to tag the message while replying to a particular message.
Access rights should be restricted for downloading the documents when sent in a group chat or channel.

Most Important Features

Daily Team meeting/Briefing
For short chats that need quick responses
To give daily updates to a group of people
Scheduling the meetings
Recording the trainings

Return on Investment

For an organization, it is best use for Work from Home
It saved our job during the pandemic
It has a good feature for praising your team for their good efforts.

Alternatives Considered

The call quality, user interface, team coordination, recording your meet/training, praising your teammate for their good work are some of the best features which make Microsoft Teams stand first for us at the corporate level. It is very convenient for checking others' calendars while scheduling a meeting unlike other applications in the market.

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

Other Software Used

Zoom, Google Hangouts Meet, Cisco Webex Board Series

Likelihood to Recommend

It is best suited for a corporate level or by professionals for conducting their meetings or webinar. If features like Polls and Breakout rooms were included in the Microsoft Teams meetings, then it would have been the best user Interface and liked by all. The User Interface is not well optimized because of different types of screen sizes for the mobile versions.

Truly a Team's Application.

Overall Satisfaction with Microsoft Teams