Great Functionality and Instant Communication
November 04, 2021

Great Functionality and Instant Communication

Keith Cordero | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft Teams is being used across the whole organization. One-quarter of our workforce works from home at any given time and Microsoft Teams is a great way to get ahold of someone. We use Microsoft Teams in a couple of ways. 1. We use the instant messenger functionality. 2. You can call someone direct via Microsoft Teams. 3. We use it for web conferencing. 4. You can also invite someone to a special group where you can share files.
  • It lets you know if someone is free, busy or away from their desk
  • Does a great job at establishing a means of communication with coworker
  • Can also attach files to a chat.
  • I wish it [could be] integrated with Outlook. Instead of having to open two separate programs
  • Wish there was a popup for a missed call. Instead of just an icon on the activity tab
  • Wish it was easier to add a third participant to an existing call.
  • To have everyone connected regardless of location
  • Easy and intuitive web conference features
  • Centralized location of communication for all employees
  • Just helps us be more productive when you can talk to coworkers faster.
  • [Microsoft Teams] can store files and people can edit files at any time which is more efficient.
Skype was fine and had a lot of functionality of Teams. The thing that really converted me to [Microsoft Teams] was the ability to make sub-teams. There are a few groups I'm on at work and each group has its own subfolder within Teams. Within each group are shared files that are accessible and can be edited by any group member.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

It is well suited if you need to get a hold of someone right away. [Microsoft Teams] has a calendar feature that pulls over your meetings from Outlook. I don't really use that feature, as I just go to Outlook to view my appointments. If they are trying to make Microsoft Teams a substitute for Outlook, they aren't doing a good job.

Microsoft Teams Feature Ratings

Scheduling
7
Mobile Access
9
Search
7
Chat
10
Notifications
10
Discussions
10
Surveys
5
Internal knowledgebase
6
Integrates with Outlook
4
Versioning
8
Video files
6
Audio files
6
Document collaboration
8
Access control
6
Advanced security features
4
Device sync
6