Great teamwork possible in Microsoft Teams!
February 08, 2023

Great teamwork possible in Microsoft Teams!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

I use Microsoft Teams as my workplace communication tool in a large healthcare organization. I can communicate quickly and effectively with my supervisor and fellow colleagues about confidential customer data and know it is secure. It is easy to connect with colleagues working at branches in different Australian states. Professional development webinars, held live across multiple Australian states at regular times, are easily supported on this platform with over 30-40+ users watching a single stream at one time. Integrates well with Microsoft Outlook which is used concurrently at work.

Pros

  • Real-time updated Microsoft Teams status of other users (i.e. immediate status changes of 'online', 'away', and 'busy' amongst all healthcare organization computers).
  • Integration with Microsoft Outlook is excellent - workplace meeting invitations accepted on Outlook will synchronize with Microsoft Teams automatically and allow easy viewing (e.g. accepted Outlook invite to video teaching session will be integrated into Microsoft Teams calendar).
  • Aesthetically pleasing and user-friendly interface - easy to initiate workplace 'chats' with staff present on a particular day.

Cons

  • Integrating a crop tool to edit screenshots sent over Microsoft Teams would be useful! Currently have to use the Paint app first.
  • Having a wider range of GIFs and emoticons available for use on the platform.
  • Intermittent problems with connectivity soon after password changes for 2-3 days. Requires manual login however Microsoft Teams soon synchronizes with the new password.
  • Greater efficiency with seeing healthcare customers at the workplace ~ 30/day instead of 25/day.
  • Greater attendance at workplace teaching sessions - held monthly via Microsoft Teams across Australia.
  • Greater accuracy with clinician interpretation of critical investigations (e.g. chest x-ray) as Microsoft Teams easily shares this visual data across its platform and allows for de-identification.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Microsoft Teams is useful for workplace communication in my healthcare organization. I need to be able to communicate with my boss about clinical imaging and can easily share chest x-ray images via the screenshot function with her. Other user interfaces would have difficulty processing these images. Given data within healthcare is usually confidential, Microsoft Teams is excellent for allowing me to communicate data with colleagues whilst maintaining confidentiality (compared to using private text messaging, Whatsapp).

Microsoft Teams Feature Ratings

Scheduling
8
Mobile Access
9
Search
9
Visual planning tools
6
Chat
10
Notifications
8
Discussions
8
Integrates with Outlook
10
Versioning
8
Video files
8
Audio files
9
Document collaboration
9

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