Item: Microsoft Teams
Rating: 8
Author: George Vosicka

Overall Satisfaction with Microsoft Teams

Use Cases and Deployment Scope

We use Microsoft Teams daily to communicate between company and team members. I have also used teams personally to communicate with family and friends worldwide. I have not run into any issues using the product. I have been able to share files and pictures

Pros and Cons

Pros

IM
sharing files, pictures
replacement for skype for global IM

Cons

search feature for contacts based on email - not work related
ability to set an away response when unable to timely respond directly

Return on Investment

collaboration between team members

Usability

I like the communication and filesharing. Could use more autoreply settings when you do not reply within x minutes, to send an automated reply like: I'm away from my desk at the moment. I will respond as soon as I get back. If urgent contact xxx-xxx-xxxx or call me directly

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

Likelihood to Recommend

team communication and sharing files, pictures

Microsoft Teams Feature Ratings

IM
sharing files/pictures

Future Planned Uses

IT suggestions for replies

Likelihood to Renew

mgmt makes the call.

Comments

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Teams - replacement for Skype