Item: Microsoft Teams
Rating: 9
Author: Sue Bhuyan

Overall Satisfaction with Microsoft Teams

Use Cases and Deployment Scope

We set up a team for various projects and share files there. On a daily basis, we use Chat all the time to keep in contact and get quick answers. We sometimes use it for a quick call--it's an efficient way to get the whole team on together when we are working remotely.

Pros and Cons

Pros

chat feature
call capabilities
organization for a project and all associated files

Cons

sometimes difficult to clear out "Activity"
I don't use calendar because we use the one in Outlook
would be great if files sent in Chat also get sent to email

Return on Investment

improved efficiency for projects
improved communication
efficiency in finding answers

Usability

It's very intuitive and easy to use. It makes organization for projects easy and makes everything accessible to all involved. It's easy to have single chat sessions, as well as chat sessions that involve multiple people. It's easy to have a single call or a call that involves multiple people.

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

Other Software Used

Articulate 360, TechSmith Capture, Vyond

Likelihood to Recommend

Well suited for constant contact and communication with my team. We use it even during virtual meetings to gather thoughts and questions that we want brought up in the meeting. Well suited for project work when there are a lot of documents, agendas , meeting minutes, etc. calls generally work well. Less appropriate when dealing with consultants

Microsoft Teams Feature Ratings

Comments

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Great tool