Great Product At A Excellent Price
January 10, 2025
Great Product At A Excellent Price

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mimecast Cloud Archive
We utilize Mimecast for long term retention of our emails to ensure we maintain compliance with federal and state record retention laws.
Pros
- Reliability, the system we came from was highly unreliable causing IT staff to have to check the service twice daily to make sure it was still functioning. In the time we have been with Mimecast we have not a single issue with it
- Ease of Use, the user interfaces are well designed and easy to use.
- Cost
Cons
- The biggest thing I would like to see is the ability to include the folder view in the subscription pricing instead of it being a standalone add on. We thought we were getting it when we signed up and it was after that we learned it was a add-on with additional costs associated with it. I would have preferred to just have it bundled in the entire subscription even if it resulted in a cost increase from what they charge base.
- The ease of use has reduced IT time tracking emails by nearly 90% as staff are now better able to search for their own emails.
Mimecast was easier to use, had more features, and better priced.
Do you think Mimecast Cloud Archive delivers good value for the price?
Yes
Are you happy with Mimecast Cloud Archive's feature set?
Yes
Did Mimecast Cloud Archive live up to sales and marketing promises?
Yes
Did implementation of Mimecast Cloud Archive go as expected?
Yes
Would you buy Mimecast Cloud Archive again?
Yes

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