Mimecast Secure Email Gateway Keeps it Real
Updated June 25, 2019

Mimecast Secure Email Gateway Keeps it Real

Jon Shurtliff | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Secure Email Gateway

We implemented Mimecast Secure Email Gateway to combat the many vulnerabilities that have blossomed through email over the past decade. This is implemented company wide and integrates with our G Suite email architecture. With Mimecast we have been able to limit phishing scams, minimize spam, prohibit unsafe links and give our users a customizable experience to keep them focused on the safe, secure and important emails that they need to perform their job.

Pros

  • Mimecast really minimizes Spam distraction by providing an hourly or daily digest (time length is fully customizable) of questionable emails. Now, our users only have to monitor those occassionally, and can train the system to prevent spam in the future.
  • Mimecast's sandbox can analyze any questionable email and prevent it from ever getting delivered or executed by our users.
  • The software prevents any malicious links from getting through and even obfuscates to real link until it is proven safe.

Cons

  • While the daily or hourly digest of spam/questionable emails is very useful, it does make it easy for users to forever block senders - which they may actually needd those emails in the future. Providing a link to the management console with blocking may be a better option - training the user how to unblock and use the more sophisticated management console.
  • Mimecase has saved unmeasurable time in IT from having to clean up and fix computers that would have got infected.
  • Our users save much more time and energy from not getting distracted by emails that take them away from their real work responsibilities.
  • Preventing malware on our network or security breaches on user accounts would save thousands of dollars in ransom fees and lost work from outages that would have been caused.
There are many solutions out there that provide email security - I know Sophos and Proofpoint are other solutions we have looked into. Mimecast has been a partner for many years and has really done the job well.
Barracuda is another provider that has been known for a long time for Spam, Phishing, and email security. We haven't recently evaluated this solution.
For both Office 365 as well as G Suite Email platforms, Mimecast provides an excellent layer of security and protection from unwanted and malicious emails. I do admit that training is a key part of the implementation process and if not careful, users can block emails so much that they cause problems receiving valid emails in the future. But with proper training this can be avoided.

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