MindManager makes you be a better manager!
December 22, 2018

MindManager makes you be a better manager!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MindManager

MindManager has been used within the program portfolio, with more than 20 projects running simultaneously. The projects are being implemented by a team of more than 100 people in a multidisciplinary team. Besides being the repository of official information to be reported to donors, it keeps track of daily activities since we use its maps functionality for this matter. It also serves as a repository of administrative processes and operational activities.
  • Strategic Planning
  • Process Mapping
  • Enterprise Collaboration
  • Knowledge Management
  • Meeting Management
  • Problem Solving
  • Task and Project Management
  • Project Planning
  • Efficient collaboration tool and document version tracking.
  • Mindjet keeps track of all the versions edited by users, so you can tell who was the last editing the document.
  • The way maps and flowcharts are created so easily. The templates library is very handy and helps you organize your ideas in a proper way.
  • Helps to organize and prioritize tasks within a medium sized team
  • Download documents without the need to open each of the documents
  • Copy-paste folders and their contents into another location
  • The server went off several times this year
  • Reduce reporting time by 25%
  • A tracking system for documentation of learned lessons
  • The team can overview their participation within the portfolio
MindManager definitely helped us organize within a complex reporting system, where in most of the cases the reporting deadlines overlapped because of the nature of the projects. The tool helped to structure the work and tasks so users can visualize their complete annual planning. The processing time was reduced because of the option to "open' and "close" access to folders.
The maps helped form task forces, when needed and immediate action was required. This way when the meeting was necessary, we could have the full picture of where we were and what was left to be done, and could establish specific actions.
MindManager was the first tool we took into consideration. We think MindManager has a very user-friendly environment and is very similar to windows explorer, so it was really easy for the team to adapt the tool by knowing most of its functionalities. But discovering maps, flowcharts, tasks, Gantt charts and MS office integration was really a plus for the ones who wanted to take advantage of them. Most of the team created their own virtual folder for day-to-day tracking. It makes it simple for supervisors to follow up within their teams.
Well suited
  • Organizing workload
  • Determine specific tasks for specific people and seeing the overall progress in a Gantt chart
  • MS Office integration so you can easily export to whatever format you need
  • Annual planning tool
Less appropriate
  • Not a substitution for your PC filing system
  • Not a backup tool (some users may be able to erase files, but there is an option for the admin to recover them)

MindManager Feature Ratings

MindManager Support

It is excellent! We always had our problems solved thanks to their help in short time.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes - Due to the volume of the information, we manage we pay for the web service and technical support and it has been satisfactory. They always come with an answer that will leave you calmed and help you the best way they can. We contacted them several times this year and we always had our problems solved.
Yes, we asked for the payment invoice in advance this year due to the financial end of the year closure and they did the best they could to grant us this option. So, we were able to anticipate the next year's payment. Besides that, they let us know about the recurrent payments so we can include them in the invoice and pay for them too. We were also able to pay for extra licenses.