The Future - An integral tool to our business for the foreseeable future
October 06, 2021

The Future - An integral tool to our business for the foreseeable future

James Thornton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

As a consultant, Miro has replaced in-person workshops where our clients have chosen to work remotely. There are benefits to Miro in terms of widening participation amongst attendees of workshops, as everyone feels that they can contribute. Remote working poses its own challenges though and we are still trying to recreate that distinct energy that is created through an in-person workshop.

Pros

  • Reusable Templates.
  • Team ideation sessions.
  • Easy to use.

Cons

  • In my opinion, compatibility with Microsoft Office and other programs is [one of] the biggest cons. Excel is a big one and obviously PowerPoint, this would stop re-work. By this, I mean being able to copy and paste, or export frames into PowerPoint format or export tables to Excel, etc.
  • In my experience, you can not choose to have people unfollow you once you have brought everyone to you on a Miro board.
  • More formatting functionality within the text box would be nice. I.e. being able to format the title in a different font size to the rest of the text in the box.
  • Productivity.
  • Work at any time from anywhere, before you were constrained to getting ideas only in the workshop. Now the Miro board can stay open for ideas post-workshop.
  • Ease of working.
We are currently working with a decentralized company that has employees based across 3 continents and multiple different timezones. Miro has allowed us to connect with all these individuals seamlessly. We were also able to staff the project with individuals from different countries and locations, whereas before we would have been limited to a team that would be based in one region and flies to all client sites.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is most appropriate for: Ideation workshops, team building, SIPOC exercises, process flow diagrams, team workspaces, stakeholder mapping, road mapping sessions. In my opinion, Miro is least appropriate for: anything with tables, action logs (no compatibility back to a system of record), building presentations (no compatibility with PowerPoint- I'm aware there is PDF but it does not offer the same functionality as integration would).

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