Miro brings back collaboration in remote work
October 07, 2021

Miro brings back collaboration in remote work

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

While we are doing remote work, Miro has become a critical tool for collaborative whiteboarding. Our software engineering team uses it in requirement discovery and solution brainstorming. This helps the team remain productive and ideas connected.

Pros

  • It's really easy to use, with the templates available.
  • Works reliably, no sync issues.
  • Fully functional web-based interface.

Cons

  • Support for embedding in other platforms would be great, e.g. integration with Confluence.
  • Faster to create mind maps, focus on the content and not the style.
  • With collaborative whiteboarding, we can arrive at solutions about 25% faster.
In our organization, Miro could not be integrated directly with the provisioning system unlike other software, and we need to request for an account to be created manually. As a user, I'm not aware of why that is so, but having proper support for enterprise-level management would be great for wider adoption.
There appear to be limited options for integrations in embedding content or in provisioning.
Collaborative whiteboarding is one of the most used capabilities in our organization. While Miro has been deployed for a while, it has only gained wide usage lately after the pandemic forced us to go into remote work. With collaborative whiteboarding, we are able to solve about 25% faster than when the remote work started.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Great for collaboration where multiple people will contribute to the idea. But because of the limited integrations, it is only suitable for standalone use, and it cannot be used for long-term documentation. The finished diagrams would typically be recreated/exported to be archived in wiki/other means. It would be great if embedding can be supported so it can be living documentation.

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