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Make it easier to use
October 25, 2021

Make it easier to use

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Across the whole organization to help with collaboration.
  • Easy sign-in so people can use.
  • Attractive interface.
  • Various templates.
  • In my experience it's difficult to find Miro pages across various groups - you should allow a user common page (like Mural does) where a user can see all their pages vs. requiring them to go to each of their groups/teams and search manually.
  • How to manipulate shapes, draw arrows, etc. really is not intuitive [in my opinion]. I have wasted so much time trying to do something simple like shrink a text box, or draw a straight arrow. Make it easy and intuitive.
  • Improve the user interface so it's intelligent. I.e. if I add a sticky note and all the other sticky notes have a 10 pt font, don't start out with a 50 pt font.
  • Improve collaboration.
  • See a common page during meetings.
I had issues with single server sign-on and had to reach out to my Miro/company support staff multiple times. It should be seamless. Also, provide more Miro training sessions. I was looking for them but didn't see them.
In my experience, it is not easy. Make it easy.
It has helped with collaboration. But like I said, I prefer Mural.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

No

Did Miro live up to sales and marketing promises?

No

Did implementation of Miro go as expected?

No

Would you buy Miro again?

No

I like Mural better.
MURAL (formerly Mural.ly)
It's good for collaboration. I will be honest and say I used Mural before and prefer that. It seemed to have a much more intuitive and easy-to-follow interface. Also, please make the help function more useful. Allow me to type in something I'm trying to do, and produce helpful solutions. I cannot tell you the number of times I had to google help on Miro b/c's Miro's Help function was inadequate.