Game changer for design research in the era of remote work!
October 25, 2021
Game changer for design research in the era of remote work!

Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
Miro became more popular in my company after we started working remotely. We are an organization that does design research, so we use Miro to collect and organize our research findings. The templates on Miro help us organize our findings in a way that we can easily present them to clients. We also host co-creation sessions on Miro with external collaborators. We have found that some people respond better to organized Miro activities than direct discussions. The entire organization uses them in smaller groups based on the project they're working on.
- Templates are really helpful!
- The customizability of all the graphic elements gives us a lot of control over how our board is looking.
- I personally also love the tagging and 'auto-grid' features on the sticky notes.
- Also, I love the way links show up when pasted on Miro, it's genius.
- I would love the ability to bold and modify fonts in sticky notes.
- It could use some improvement in terms of account management. A lot of people have had problems creating boards in their own account if it was created after following an invite link (I still haven't solved my problem).
- There is also a lot of confusion around the structure of teams, accounts, and so on.
- Saved us time from creating pretty visuals of our research.
- Helped us organize everyone's notes quicker.
We were a strictly in-person workplace before COVID-19 hit. Miro has become an integral part of our collaboration since then. Now we are back in the office, but we still use Miro because it's so helpful to collaborate. We don't all have to take our own notes and then compare them. Instead, we can do them collaboratively, while discussing our findings. It saves us a lot of time and makes projects more fun. Miro also has helped us collaborate with external stakeholders -- during remote meetings. We host co-creation activities to help us get the answers we need from them, and using Miro makes the process more fun and interactive for clients.
Do you think Miro delivers good value for the price?
Not sure
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Miro go as expected?
I wasn't involved with the implementation phase
Would you buy Miro again?
Yes
- MURAL (formerly Mural.ly)
I tried Mural once or twice, but it just didn't stick. My coworkers were also already using Miro so it was easier to join the crew rather than start my own camp.
Using Miro
Pros | Cons |
---|---|
Like to use Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- sticky notes!
- templates
- comments
- team management
- modifying templates
Yes, but I don't use it