Miro was an essential tool during COVID-19 lockdowns
October 26, 2021

Miro was an essential tool during COVID-19 lockdowns

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

My team uses Miro both internally, to help us facilitate better teamwork and collaboration and externally, with our clients to conduct workshops. During COVID-19, our workshops that were usually in-person needed to be converted to a virtual format. Miro was essential in allowing us to do so. All of our workshop evaluations included questions directly related to the use of Miro as a tool and the feedback was all positive. Therefore, we have no complaints or issues from our end nor our clients'.
  • Easy to learn.
  • It doesn't require software or a download.
  • Works in low bandwidth environments.
  • Finding where you last were on a board can be tricky.
  • I can not say since we have only used the free version. Our consultant had the paid version.
One of our biggest challenges as an international organization is depending on the internet bandwidth of our partners and clients in countries where internet access can be an issue. We did not run into any issues with Miro in low bandwidth markets, so we can vouch for that! It worked much better than we expected in this regard.
Since we were adapting in-person workshops to a virtual format, it did take some time to think through how to structure the Miro boards and how to organize them in a way that flowed similar to our in-person work. We partnered with a consultant who was far more experienced in Miro and could guide us through this process, which helped greatly.
We have used Miro to conduct internal strategy sessions for our team with members based in the USA, Africa, and South Asia. We found the tool to be much better than just taking notes separately and chatting with Zoom/Teams. Being able to share a virtual space together that was more tangible than just seeing each other speak was very helpful and also allowed for anonymity in a way that meetings do not.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?


Would you buy Miro again?


I have only used Miro therefore, I can not comment.
Miro is great for brainstorming sessions, being able to zoom in and out to different areas/aspects of a problem, and is generally easy for users to utilize. It is fairly intuitive, but all of the sessions we have done included some sort of icebreaker/pre-work to force participants to use Miro a bit on their own, ahead of the working sessions.