Competitive market for remote collaboration
November 10, 2021

Competitive market for remote collaboration

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I see Miro being used by many people within the Product team to collaboratively diagram, run workshops, and conduct user research. With most people working remotely, Miro is helpful to facilitate these sessions and share out the artifacts. Within the design team, it is used to map out complicated flows at a high level before any UI is created.

Pros

  • Miro is great at collaboration and being a digital whiteboard for many to use simultaneously.
  • Miro helps me make sense of complicated ideas in my head before I design anything. I create many flow charts with arrows, stickies, and images.
  • Miro helps me work quickly and then share my files out for feedback.

Cons

  • Diagramming UI outdated.
  • Load times can be slow.
  • Would like better access for those without accounts.
  • Improved real-time collaboration.
  • Improved communication of complex ideas.
  • Promoted product alignment.
Not every one of my team members uses Miro so it's about 50/50 between Miro and Figjam. That makes it difficult to know which to use.
Haven't tried integrating it. I mostly share out links to the files for viewing and commenting.
I've seen Miro be very successful in helping team members collaborate remotely. We have a Zoom call and they are all in Miro whiteboarding and diagramming different conversations.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

  • FigJam and MURAL (formerly Mural.ly)
I think Miro is more feature-complete than FigJam, but most of my design coworkers are starting to use FigJam more just because it still does what they need to do and doesn't need to leave the tool they're in. Mural is great as well but doesn't look as nice as Miro.
Anything, where many people are brainstorming simultaneously, is a perfect use case for Miro. However, I've found that since our company uses Figma primarily, people not in the brainstorming sessions are less likely to have Miro accounts or know how to use the tool as much as they can with Figma links.

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