Miro a key to team documentation and collaboration
December 27, 2021

Miro a key to team documentation and collaboration

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Great Product, Great Support Team, Great Customer experience - Can't ask for much more in a service provider. Miro is an easy-to-use application with the flexibility to handle a variety of use cases. We use the product to support our agile development processes, IT documentation, sales and marketing planning, and a host of other situations. The application is user-friendly and has a wonderful training system built-in. This makes it possible to use it in a large organization without additional training costs. The application also offers an API for integration with other platforms which is a bonus for our company.
  • Ad hoc documentation
  • diagramming
  • collaborative document sharing
  • Ease of use when formatting complex text
  • Better selection of templates
  • Sometimes the UI isn't intuitive enough
  • reduce time for collaborating on agile user stories
  • increase productivity for remote teams
  • allows a single application for a wide variety of document types which results in a reduction in application costs
We highly recommend all users take the full training provided. It pays dividends in the long run.
The API is well designed and flexible.
Our organization uses Miro to support all of our remote teams and local teams. Teams like IT Support, IT Development, Retail operations, training, marketing and sales, and even HR use this application for a number of different use cases. This single application approach allows us to train once and allow collaboration between all teams.

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Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

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Would you buy Miro again?


Microsoft 365 (formerly Office 365), Thycotic Secret Server, Notion
Miro is great for collaborative document sharing and is useful as a training tool that is rich in graphics. The application is less suited for highly media-rich applications and does require a new approach to navigating documents because it isn't based on the classic page or book layout. We use the application for a variety of use cases and really like the flexibility that the application offers.