Miro's Capacity versus its Productivity
January 27, 2022

Miro's Capacity versus its Productivity

Caden Wakefield | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use miro as a virtual classroom at the University of Washington. With the pandemic requiring virtual learning to be accessible, we often use Miro as a sort of "virtual pin-up space". By posting our pdfs and ideas to miro, we can leave notes and collaborate in ways that simply zoom-based learning would not allow for.
  • Miro allows for PDF uploads
  • Miro allows for easy critique with sticky notes.
  • Miro has capacity for a large number of users to collaborate at once.
  • Miro crashes quite often
  • Moving around images and pdfs is laggy and non-uniform.
  • Miro is a little touchy in terms of creating and moving spaces.
  • It has made it more difficult to accomplish projects due to lag
  • It has made communication more difficult between team members at times
  • It has made it possible to still collaborate when forced to interact virtually.
I think a key point to knowing how and when to implement Miro is to understand your company and its size. Miro cannot handle a large workload, and if the company expects such, then it can be a very useful tool. If the company ignores this point, then Miro will not live up to their expectations.
Miro is fairly intuitive at its core. Dragging and dropping images, workboards, etc. is not a difficult task. Where the integration struggles are its tool layout. Those that are not particularly tech-savvy sometimes struggle to understand the vague icon imagery of Miro. Once you understand what each button means it becomes easy, but that takes time.
It has definitely made things easier in the era of zoom. Without a collaborative online whiteboard, team members usually have to resort to sharing screens or doing fairly janky methods of collaboration. Miro definitely opened up a new avenue for communication and allowed visual understanding to accompany people's verbal explanations

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

No

Figma is honestly what I hoped Miro would be. If Miro was able to optimize its systems and not be overwhelmed by mass collaboration, then it would compete with Figma. Miro does have some more intuitive features like sticky notes, but overall Figma is significantly stronger than Miro at the end of the day.
Miro is well suited for large groups of co-workers/employees at its base, but it is not currently optimized, and it feels like the program gets overwhelmed if more than 10-15 students/employees are working on the same document at once. In terms of where it struggles as well, Miro cannot handle large amounts of files being uploaded from multiple locations at once. Ultimately, its best suited for smaller group collaboration.