Program strategy and M&E
Updated December 17, 2024

Program strategy and M&E

Andi Sutter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro to display logic models, theories of change, stakeholder mapping, organizing data, conceptual models and storytelling. I use these tools to relay/disseminate information to colleagues and supervisors in a creative/non-traditional way that captures ideas visually. I use it to organize my thoughts on a particular task, including complex relationships. ITT is also used to drive program strategy and communicate data from our global health project.

Pros

  • Provides a search template.
  • Gives you access to boards.
  • An excellent alternative tool for visualizations.
  • Allows for collaboration
  • Visualizing processes and thinking

Cons

  • I’d like more color options for sticky notes and squares.
  • More options for templates related to conceptual mapping.
  • Ability to use more than three boards when you are with a company.
  • Better ability to create a readable PDF from a certain area in a board.
  • Easier collaboration with people during meetings who don't have a miro account. I would love something like a Zoom Whiteboard Feature where people can just use the screen.
  • Alternative collaboration platforms.
  • Increased visualizations for displaying data.
  • Identifying outliers in a strategy.
  • Improved decision making that force people to interact
Because not all people are such visible learners and doers, a lot aren’t open to trying new platforms.

I think Miro needs to have a feature in google meets that is similar to zoom whiteboards. I would love to have people seamlessly provide feedback without having to log in and request for access in a big meeting.
I have felt that Miro provides a nice collaboration among different partners that work on the same project as me. I like that there doesn't need to be someone with an organization email as my own. However, I don't like that every person who has access to a board has access to all of my boards because they are needed to be on my team. There might be a simple fix to this, but I haven't seen how to make sure users only see boards they are invited to and not the entire collection of boards (because that could get confusing for people).
I’m using Miro because it’s my organization's platform. I think Miro is similar but because I was exposed to MURAL first I appreciate the visuals and options and ease of use compared to Miro.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

It’s well suited for problem-solving, displaying thinking and inputs of colleagues, providing visuals for complex relationships, and brainstorming ideas.

Using Miro

  • Designing
  • Thinking through processes and decisions
  • Creating graphics for products
  • Templates that provide a collaborative team building exercise. Like short introductions with pictures on a board of team members.

Miro Support

They have coordinated with my company on how to incorporate it into our work. The team is always responsive.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
No escalation required
Not kept informed

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