Great for articulating and associating VOC findings & themes
November 15, 2022

Great for articulating and associating VOC findings & themes

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro in our product management teams to facilitate our new product innovation pipeline process, using it to enable cross-functional ideation and collaboration across distributed teams. It serves as a central archive of research and interview artifacts, and to help structure and articulate of concepts for experimentation and development

Pros

  • Enabling the visualization of concepts
  • Associative thinking

Cons

  • Usually used in conjunction with a video call application like MS Teams, and then screen shared. Group collaboration in a scheduled meeting is often difficult as someone drives and shares the screen, which usually leads to others following along in Teams as opposed to participating on the Miro board
  • I don't have any data on this
  • Helpful to manage projects with longer time horizons to maintain a log of learnings, findings, insights, etc.
I was not involved in the implementation and there is not an option which allows me to skip this question
I am able to work concurrently and asynchronously with colleagues of mine located in three time zones here in the US, in India, in the UK, and across Europe which is huge given the narrow windows of time that exists for a group that spans those time zones to meet "face-to-face".

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I don't have any other experience with products such as Miro.
Well suited to help structure thinking and associate concepts, themes, trends, etc. Integrations with video calling apps isn't great and naturally people follow along via MS Teams, Skype, etc. to see / engage with the people in the meeting rather than navigating to the board to engage there.

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