Really great Digital Whiteboarding tool if that is the only thing you need.
November 25, 2022

Really great Digital Whiteboarding tool if that is the only thing you need.

Mason Kazel | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro frequently for Sprint Planning/Retros; we also use it to be able to build mind maps and gather ideas from team members when planning projects with a larger scope. We are quickly able to build a visual representation of all our ideas without restrictions at a digital-first company, and it can be highly valuable.

Pros

  • Highly flexible.
  • Well documented and several template options.
  • Collaboration is a breeze.

Cons

  • Hard to differentiate in a dense market of similar products.
  • Focuses highly on Digital whiteboarding, doesn't offer other functionality.
  • Can be a little slow at times.
  • Having a visual representation of meetings can be quite helpful to refer back to.
  • Integrations with Zoom have been useful for meetings.
  • Can be a little difficult to manage user authentication.
I feel that the implementation of Miro is great because it integrates with many of the apps we currently use, like Zoom and Slack, and we are able to quickly share visual streams of consciousness with team members that they can then collaborate on. Whether building asynchronously or synchronously, Miro met us where we were.
Miro does a great job of offering a suite of integrations that fit very well with our business needs. Our main issue was users had difficulty with the Zoom integration when trying to authenticate between the two applications, so we would run into trouble sometimes in meetings. However, this could be a Zoom issue since we've had that problem with other apps as well.
I think our team has become more comfortable with the concept of collaborative ideation, and the free-flowing build process allows them to add to the conversation without worrying about how much they write or if it is a perfect fit for what we are trying to do. There are a lot of benefits to this model.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

I think Miro definitely does a better job with digital whiteboarding. I think the main thing that Miro has to contend with is that these other tools offer a secondary or tertiary set of functionality along with digital whiteboarding. I definitely think Miro has the best product for digital whiteboarding, but without the other functions, it is tough to justify the additional cost.
I think if someone was looking for a tool that did digital whiteboarding very well and didn't need any other functions like video calling or designing, Miro is a great choice; it's just hard when the functionality a lot of people use is available as an additional benefit to other tools in the marketplace.

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