Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Our primary use cases include:
- Brainstorming
- Process flows
- Interactive webinars

Pros and Cons

Pros

Brainstorming
Process flowcharting
Display large quantities of visual data

Cons

The ability to hide/reveal frames for a presentation is a bit clunky (too many clicks)
Scrolling, resizing, and focusing on a given frame is not easy, especially in real-time as one presents
This could be a setting I am missing but it would be super for the board owner to be able to allow contributors to add stickies but NOT move items on a given frame/board. I've assigned folks to drop feedback on a board only to find my process flow horribly modified. I am unaware of a setting that allows just comments and limited additions and if it exists, it's not all that intuitive.

Return on Investment

Reduced time from ideation to reality. While I don't have hard numbers, it's well suited to spark creativity, engage others, and incorporate visuals that are later used to make decisions or present in slides, presentations.
There is no tool I'd rather use to get my initial thoughts down, organize them, or even use your built-in templates to find the right "vehicle" to solidify my vision.
A more tangible effect Miro has had on business objectives would include: quicker time from ideation > gathering feedback > output/delivery to a different medium or as part of a larger training initiative > collaboration as part of a Google Meeting component/jam board.

Ease of Integration

I cited Google Meet integration as a strength but it does sometimes hang or take a lot of steps to invoke on a call (in the moment of need)

While it's had some impact, it's not used all that often, from my experience. Citing my last answer, it's not always easy to switch to a whiteboard or use it while sharing a screen. This is a larger Google Meet issue I think but if you share your screen as an acting facilitator of a meeting, once you go to the tab/app/etc you are sharing, you lose the ability to see someone raising a hand or leaving a comment. Some sort of notification while sharing would be helpful; the audible "dings" aren't enough to know whether a new participant joined the call, a hand was raised, or a comment was entered into text chat. A visual of some sort would be much better, in this case, on the shared screen or tab of a miro board.

Alternatives Considered

Trello and Microsoft Visio

Miro stacks up well against these tools but MS Visio (if memory serves me) allows a bit more interactivity and programmability between board elements (hide and reveal, jump to other elements and back with ease, and general ease of navigation).

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Trello, Kaltura, Apple Keynote, Articulate 360, LEAi

Likelihood to Recommend

What it does well: idea generation, process flows, interactive webinars (real-time engagement). Where it is less appropriate (although I wish it were): navigating while presenting, allowing limited access either in real time or when soliciting feedback/additions to a brain dump or process flow.

Comments

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An honest review of Miro