Best tool for interactive insights delivery
July 25, 2024

Best tool for interactive insights delivery

Maria Solovei | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Within our organization, we use Miro for various purposes. Planning sessions, where we outline strategies and project timelines. We also use it for informal activities such as team get-togethers to share our moods and foster team bonding. Additionally, Miro is integral to our retrospective sessions, allowing us to discuss and analyze our sprint outcomes.
As a UX researcher, I use Miro primarily to visualize my research results and facilitate team collaboration around them. Miro helps to create a more interactive and engaging way to deliver insights, which is particularly important when dealing with usability tests that include numerous pictures and schemes. Traditional text-based tools like Google Docs are not as convenient for these purposes. I maintain all my research on interactive Miro boards. This enables team members to view, comment, and engage with the research findings. Miro is also instrumental for strategic deliverables, such as customer journey maps, which help in comprehending broader concepts like company strategy. These boards serve as a central hub where everyone can gather, view, and understand the company's direction and goals.

Pros

  • Enhancing collaboration - as our team is fully remote we can get together on the board and have some brainstorming session
  • Visualizing research results - I always like to create schemas, provide some pictures and prepare some massive artifacts like CJMs, Personas etc
  • Engagement and ease of use - everything is very convenient and makes it interesting and interactive for others

Cons

  • Alignment for shapes. I prefer shapes over sticky notes because i like the text to be the same size everywhere. but shapes are very hard to align and I have to do it manually
  • Tables are not really easy to use
  • Improved collaboration
  • Improved effectiveness of meetings
  • Improved understanding of companies strategy
At my previous company, Miro was used by the whole team, and when I changed company, implementation was out of the question for me as it is my basic tool to work with.
Our team is 100% remote so we use Miro to collaborate a lot. We can gather on one board and share our ideas, have a brainstorming session, vote for solutions, and comment on other people's opinions which will be documented on the board and we can get back to it later to review. For example, during the development of a new feature, we had 2 options for how it could be done. Miro allowed us to demonstrate the options and then to share or pros and cons for every solution, and to choose the best. Product managers, developers, designers, and marketers all collaborated on a single Miro board. This approach ensured that all perspectives were considered and led to a more holistic and user-centered product.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

I have already recommended Miro to my colleagues because for UX researchers it is a basic tool.
As a UX researcher, I need to present usability research results to the team. Miro allows me to create detailed boards with images, videos, and annotations. I can organize data visually, making complex insights interactive, and easy to comprehend. Plus it gives the opportunity to collaborate, as my coworkers can leave comments and their suggestions on this. We usually conduct brainstorming sessions on the same board where research deliverables are located, which enforces collaboration and gives the opportunity to share opinions and ideas, and then vote for them.
Miro can be less appropriate for some time management tasks: once I wanted to create a board where my activities were represented, but it was not very convenient

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