An everyday Miro user's review
August 22, 2024

An everyday Miro user's review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro every single day for a ton of different business problems. It helps us plan and communicate our team principles and objectives for each quarter. We use it to conduct and compile user research, both internally and with clients. We even use it in our company-wide, all-hands meeting as a presentation tool.

Pros

  • And it's so easy to use! The templates help you get started quickly
  • The new AI beta tool helps process notes and research so fast!
  • The UI is so intuitive. It really is one of the best work tools out there.
  • And the effort Miro puts into developing products that are useful for their users is fantastic. You can really feel the benefit in day-to-day use.

Cons

  • I'd love to be able to turn the notes taken on the new beta tool into stickies easily.
  • Sometimes Miro can be a bit slow, either to load, or once you're in a board and that can be frustrating. It happens juuuust enough to make me think of it now, but not often enough to detract from the usability.
  • Massive reduction in time to complete user research compilation. Normally summarising user research took ages, and the new notes AI tool means I can get everything summarised within 30 minutes after the client meeting. And all in Miro – I don't have to jump into a thousand tools! It's a massive help!
It helps massively with collaborating with my team members in a remote work space. We use it across all phases of a project, but Miro is particularly useful when you need to communicate initial ideas, to kick off projects, or to plan for the quarter. Miro helps you get everyone on the same pages in a visual and interactive way that docs or slides just can't do.
I haven't used too many other tools like Miro. The closest I can think of is Figma, but I wouldn't say it's the same tool at all. Figma is too focused on product design and not nearly user friendly enough to get an entire company using it as a tool to communicate ideas and plans.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

It's really well suited for user research, and compiling that research. It's also great to visualise processes, coms flows, web diagrams and to articulate complicated ideas, like developer builds or complex company strategies and plans.

It's not particularly great as a presentation tool. Too many people on a board gets annoying when people click on elements and then it greys out the whole element for everyone else viewing the screen.

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