Miro - A Post-Covid Collaboration Must!
Updated April 21, 2025

Miro - A Post-Covid Collaboration Must!

Doug Cooke | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We started using Miro during the Pandemic (of course) and it has become on of our most used and indispensable collaboration tools. We use internally to collaborate around project scoping, schedules, compiling secondary research, thinking and frameworks, and to create content and draft teh first few drafts of client presentations. Those presentation content then goes to Keynote for refinement and finalization.

We host internal work sessions and client workshops on Miro as well as use Miro in customer research to share stimuli and document co-creation sessions.

Pros

  • Team collaboration around visual and written content
  • Hosting client work sessions (if they have not used Miro before it's easy enough for them to do basic things (mostly).
  • Collecting, grouping, and analyzing content (we do mostly manual and have only played around with the AI features as of yet)

Cons

  • Often, too often, the dictionary window pops up when I am trying to move or interact with content. (frequent low level frustration)
  • The limit on text character content seems artificial and is frequently problematic. I can see limiting image and file sizes for memory space conservation but text limits seem arbitrary and way to low.
  • I wish text and table content were more easily copy/pasted (or imported/exported) into other programs without funky spacing and bullet issues. Since Miro is so central to workflow on many parts of a project there is lots of back and forth of content and having better seamlessness wound be great.
  • We do most everything manually and rarely use any templates or AI clustering and themes, etc. The few times ive tried it had mixed results so ... I'm sure that tech is improving often.
  • Improved productivity for sure
  • Improved collaboration -> better thinking
  • Work location (remote) flexibility - work WELL from anywhere
We started trialing Miro and Mural way back when. Miro won out as most adopted and desired. We are a company of savvy software platform users and fervent whiteboard users. This is easy to start using at a basic level but I feel there is an iceberg of additional features and plugins that we do not use (have not had time to explore).
Very easy to start using and integrate into a team's workflow. Whether it's creative work, project schedules and resourcing, or presentation/workshops. it's easy enough to start from scratch and build what you want. More difficult to learn to fully leverage the tools and plugins to increase productivity. (You used to have more "did you know" or 'quick tips' prompts but I see those less often now.).
We are mostly in the office since mid covid but have a new degree of flexibility after coming back - that to some degree to Miro and the ability to have a shared workspace, content, etc.

We do hire contractors to work with us and shared collaborative tools like this has allowed us more flexibility in who we bring in to help because they can now be anywhere. We also have some international team members and Miro is quite effective allowing us to work across distances and timezones.
Easier to use
more integrations/plugins
better organization of board libraries

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

The best virtual whiteboard/collaboration platform out there.

I even have my own board that I use to collect think about content. (and sometimes copy stuff from a shared board and work on it on my own board away from prying eyes of others until I am ready to share - sometimes you want to have your thinking together before sharing!)

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