Item: Miro
Rating: 8
Author: Jacob Simons

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I lead a strategy practice across 6 offices, with additional collaborators from other offices from or 50 office firm and considering our clients and external partner. We are highly decentralized and asynchronous in our workflow. We require tools that allow generative and evaluative thinking, collaboration, presentation, etc and have Miro to be the most robust suite of tools available, with adequate interface and features, reliability...!

Pros and Cons

Pros

Introduction of new tools that appear relevant to designers, professionals, creatives... you are clearing working hard to keep our toolkit expansive
Some of the little considerations like Private Mode helps with hosting sensitive conversations that benefit from confidentiality
UX is playful enough to keep the space fresh and activity engaging without losing face with clients by using something "silly" or unprofessional

Cons

extracting pdf presentations is not reliable
lately Miro has felt unstable and glitchy
text boxed dont allow multiple users to input content simultaneously
undo is not reliable and, on an ipad, has caused real problems - mass deletion of content or duplication of content via an unintended copy-all before the action.

Return on Investment

efficiency
borderless collaboration
co-creation with clients
more creative workflow
less siloed teammates - in their own computer
visibility to workflow in real time for clients and project leadership

Ease of Integration

Collaboration

We are a large firm and Miro has aided our borderless collaboration - we staff the right people, not the local team, we have visibility into work outside our own projects which accelerates learning and growth, we can onboard clients into a co-creation process and elevate their sense of ownership, buy-in, awareness of the project in real time....!

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Microsoft Teams, Slack, Stable Diffusion XL

Likelihood to Recommend

well suited for decentralized teams who are savvy with virtual tools and value workflow agreements, organization, content development...

not well suited when teammates just product, produce, produce without regard for workspace hygiene, workflow norms adopted by the team, etc. boards can get messy, heavy, harmful to project progress fast when bad actors create a landfill of artifacts

Comments

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Miro magic for the win