Miro is a wonderful tool to use with some minor syncing issues
January 20, 2025

Miro is a wonderful tool to use with some minor syncing issues

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro helps us..
* Stage design in a way that allows designs to be consumed async
* Synthesize user research - to help generate insights
* Collaborate on user story maps to align product requirements
* Map our customers journey to have alignment between teams

Overall it allows Product Design and Engineering to collaborate in a visual way when documents do not suffice.

Pros

  • Journey Mapping
  • User Story Mapping
  • Presenting Design
  • Getting feedback on design

Cons

  • Very hard to sync boards with different teams on Miro, end up doing it manually
  • Still hard to get non-designers to adopt Miro beyond writing comments
  • It makes it very easy to share design async reducing meetings
  • Syncing Figma to Miro has created a laborious manual process due to frequent plugin crashes
  • It has helped product understand the complexity of the journey and avoid making bad decisions
Figma <-> Miro just has too many issues
It has gotten high adoption within the design team, but product managers are still generally commenters. However it has helped everyone in different time zones to review and comment on design artifacts.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is great for presenting design, however in terms of working in a meeting to make decisions adoption has still been very low. It has been hard to get our teams to get over the "talk it through" phase and into "use the board to help make decisions" . Therefore we use google docs for that.

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