Item: Miro
Rating: 9
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for a range of activities, from customer journey mapping, workflows, brainstorming ideas and interactive team meetings. Miro helps us to visualise painpoints and opportunities, document processes and ideas fast and more concisely than other programs can.

Pros and Cons

Pros

Creating visual journey maps
Interactive meetings with voting and timescoring
Ability to import documents and visuals

Cons

the new timeline feature is good but could still use some work
Tables feel a bit clunky to edit and use effectively

Return on Investment

Improved productivity

Collaboration

Miro is key toll used across our Customer Experience and Digital Marketing teams. It enables teams to visualise complex concepts and align thinking.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Microsoft 365, Asana, Notion

Likelihood to Recommend

I use Miro every single day for customer journey mapping, workflows, moodboarding, developing roadmaps and more. As a visual person who likes both big picture thinking as well as the detail, I couldnt live without it

Comments

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