The one-for-all tool for visual thinkers.
May 05, 2025

The one-for-all tool for visual thinkers.

Marc Ayala | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I am currently using Miro as my primary work tool.
It's difficult for me to imagine a more open-ended tool, that can supports me in the most important aspects of my work: think visually, keep things organised and share ideas.
Specifically, I use it for tasks as varied as:

· design low fidelity workflows
· generate product feature roadmaps
· plan sprints and keep track of deliverables
· Create product and feature roadmaps
· Facilitate my research interviews
· Run and moderate workshops
· Keep notes organised for recurrencies
· Conceptualise and draft workflows and solutions
· Benchmark competing features and solutions

I am an advocate of Miro within my company, I believe it THE must-have tool if you are, like me, a visual thinker!

Pros

  • Create diagrams for processes
  • Enable rich kanban-style boards with detailed information in each Card
  • Host external information such as PPT, website links, images.
  • Enable curating beautiful layouts
  • facilitate simple wireframe components

Cons

  • more wireframe components, perhaps connecting to existing design systems
  • More detail, capacity to add images to the card details (once opened)
  • More advanced AI capabilities to make sense / agreggate post-its
  • Miro is the primary Strategic tool in the Product section at the programs I'm involved. Not Jira, nor PowerPoint, nor Figma, driving collaboration across peers.
  • I've onboarded to the solution all developers and technical leads along 3 years, so they are familiar with it and are able to connect and collaborate. This has speeded up overall performance since operating in Jira was dead slow and cumbersome
  • Miro has enabled me to work 2x faster than before.
  • Miro has made me realize that I am a visual thinker, and that I need to draw or write as I think in order to help the design thinking going forward.
I have never been inducted to the tool, I believe it does what it is meant to do with no need for even a walkthrough.

It's simplicity is overwhelming, which is not simple as the solution grows in functionality. There are some aspects with complexities to improve, for example in the Teams creation and the sharing with external stakeholders.
Kanban boards are some of the most versatile tools I use, since the cards can be used for multiple use cases. I use them as bricks to build entire roadmaps, or keep track of relevant clients, or create repositories of research items.

Other tools I often use are the drawing tools, and here I always miss to be able to work with lines more freely... they are now too tight to the elements they snap to.


I also like to be able to create quick and reasonably good looking wireframes with the component selector.
Unfortunately, In my corporation it has been not possible to link with jira. That'd have been tremendously useful since that's the platform where the tech profiles are keeping track of the tasks and the deliverables.
However, I have been able to create quick, and highly useful kanban boards to drive development efforts and keep deliverables organised in priorities, and easily identificable. These have been instrumental in moments where development had to move fast and there was confusion and misalignment on what's the next important task to tackle

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

It is excellent for Designers, Product Owners, who need to collaborate on the basis of visual material. This involves running workshops to align priorities, keep a central repository of feature development schedule, illustrate features or workflows, align initial effort estimation, and the like.

Miro has room for improvement in its presentation capabilities. I still need to jump to PowerPoint to narrow down the content and make it shine, also use its more advanced transitions.

For developers, it might lack more advanced, Jira-style capabilities, and while it seems possible, I personally haven't had the chance to enable that option in our organisation.

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