Miro is helpful when...
May 16, 2025

Miro is helpful when...

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

As a user researcher I use Miro to plan my research projects and to collaborate with stakeholders when sharing insights or brainstorming next steps and ideas. I find it helpful when building flows e.g. for surveys or creating easy-to-read summaries with a clear structure. It's also nice to use it for team's weekly's where we share photos or screenshots about how the week felt.

Pros

  • A lot of tools to create structure matching one's preferences
  • Great tools to collaborate with others
  • A lot of visuals to make it more personalized

Cons

  • It's hard to create nice looking tables
  • The sharing permissions sometimes might give headaches
  • Increased team collaboration
  • Less time is spent on organizing projects
  • Bigger clarity on insights and next steps
Overall it's good but the creating tables is very difficult.
When building research projects, I appreciate tools that let me easily build flows depending on answers. Also, I appreciate features that help me emphasize things, e.g., I can get the attention to a quote that definitely should be noticed by using different colors, shapes, or even emojis. This is very helpful when I need to communicate with audience that sees this information for the first time.
I've been using Miro for such a long time that I don't remember how it was before when there were multiple tools..
While in Google Docs everything is listed vertical, in Miro I can use much more space and it's easier to explain dependencies and build an easy-to-understand big picture.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

The tool has many functionalities that help explain complicated information and present it in an eye-catching way. It's great when people from different teams need to discuss one topic. When used smart for user research, it can help in all phases - planning, surveying, summarizing and presenting. Although it has nice design features, it might not be appropriate for high-level corporate presentations.

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