Miro is great
May 16, 2025

Miro is great

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I am a lead product designer in a distributed team.

Miro is a key tool to:
- whiteboard and capture ideas during casual meetings;
- map flows, user journeys and information architecture;
- facilitate remote workshops with cross functional peers
- mock up low fidelity wireframes to discuss early stage ideas and scope with the team

Pros

  • grouping and sorting: writing ideas / thoughts in post its and grouping them for ideation sessions or retros
  • easy diagram and flow mapping to build user journeys or map objects for information architecture study
  • quick shift from tools (diagramming and post its for example) to quickly capture thoughts or open questions and identify areas that need revisiting or further investigation

Cons

  • board scale - you never know what you are going to get when pasting from different boards. sometimes i lost track of scale and made a giant board with default font size 48 and then paste some elements in a different board with default font size 16 and need to resize the wireframes but everything breaks
  • complex object selection / ordering - very annoying to try and select the correct elements, group and ungroup, try to group select and move the shape that is serving as background etc I understand these are tricky to solve keeping the flexibility and ease of use but it's a common friction point
  • multiple users on the same board clicking something and forgetting they selected the object so nobody else can edit it
  • helps us interview external candidates
  • helps us collaborate with external teams that have no access to the design product suite
minor friction points i mentioned before, overall I'm very used to Miro and i love that it's a simple interface that emulates the whiteboarding experience very well with little distraction and low learning curve when inviting others
what we have used very often during workshops and retros is the timer (with the songs in the background haha those ended up becoming an internal joke for us)

the other facilitation tools like voting etc don't always work as expected so we tend do just draw circles and give them to people because that's easier (and also easier to explain)

i know there are more power user features like importing spreadsheets as post its or turning post it photos into miro post its and those would be very useful but i never remember them before i do it manually



i don't necessarily like the idea of having a "all in one" tool. each tool i use has a purpose and an audience. i personally prefer Miro to organize my thoughts and my projects, but I know some people prefer to collaborate via docs - I'd much rather see an effective integration of the tools that are best at what they do than forcing every co worker to adapt to one
as i said i am a Miro fangirl, so I haven't used the other ones much. to be honest they are all quite similar so to me it's a matter of habit and familiarity

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I'm known as one of the top Miro fangirls in my team and I use it for everything, from taking notes during meetings and mind mapping to more complex deliverables like wireframes and user journeys

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