A practical functional tool that is constantly evolving
October 28, 2025

A practical functional tool that is constantly evolving

Fabio Bergamini | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro with my colleagues every time we need to share thoughts, build creative maps, make retrospective about our design projects (for example, creation of an application, starting from the brainstorming till the first concept). We also use it to organize benchmark research. Last year we start to generate images with AI for a speculative design project. Sometimes it is great to manage a workshop with our clients.

Pros

  • Miro allows you to work simultaneously (useful for workshops).
  • Miro allows you to organise your thoughts in an orderly manner using different templates.
  • Allows voting, including via post, during the creative concept definition phase.

Cons

  • Sticky notes cannot be easily resized. It would often be useful for them to transform into workspaces, because they become actual text content rather than just notes.
  • Perhaps there is no option to sort the work boards according to specific criteria (such as alphabetical order or date).
  • The various functions available should perhaps be explained clearly with a tooltip or something similar while you are working with the various tools. I often don't realise that certain things can be done.
  • The work team can find real-time updates on a specific design flow, avoiding wasting time sending emails and messages on messaging platforms.
  • Work in progress can be presented to the client, who can intervene and make corrections or give their opinion before a final document is drafted.
  • Thanks to the votes, we can avoid sending more examples or tests for testing, trying to work only on the ideas that convince us the most.
Compared to other platforms, Miro's interface is perhaps not very engaging. The commands are not always clear, and contextual hints would often be useful when using specific tools. For now, the AI part seems to work and is fairly intuitive. For retrospectives, however, the tool is very effective and also allows you to avoid being too serious.
The creation of diagrams is certainly one of the features that makes Miro very effective as a workspace. Since last year, the AI function, both for text correction and image generation, has also been a useful tool for communicating a first draft of an idea or concept to the client. The ability to visualise an output, even if rudimentary, helps to understand what is being shown and speeds up approval times or feedback sharing.
Miro is always used during brainstorming and when creating an initial concept. The problem is that when using other tools for detailed design, we tend to work only in the very early stages on Miro and then move elsewhere. For workshops, however, it is still the platform we use most because it has everything we need to manage a group of people and proceed step by step during the work.
For the moment, we are more familiar with Miro and its boards, because we have known the templates and tools for some time. In the future, however, I believe that FigJam, being linked to Figma and detailed design, will replace it, because it is convenient to have the brainstorming flow and immediately connectable design screens.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro works very well for workshops because it allows you to give instructions, work simultaneously, have a timer for detailed activities, and take votes. Perhaps it lacks the ability to do a final wrap-up to deliver to the client in real time. We often design with very tight deadlines, and being able to give the client tangible output immediately could speed up the approval process for a concept.

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