Powerful data visualization
December 21, 2021
Powerful data visualization
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Mode Analytics
I use Mode Analytics to set up custom dashboards for monitoring key business metrics, from customer sentiments and escalation statistics, to detailed app engagement data. The scope is typically limited to the web and in-app help/support sections of the experience. It's particularly helpful for monitoring project impact after deploying significant changes to the product.
- Customizable dashboards
- Versital metrics and dynamic inputs
- Intuitive interface
- Exportation of results
- Date ranges aren't always the most intuitive to set, strangely
- Faster refresh rates would be ideal
- Would love more dynamic mobile device integration (alerts, etc)
- Customizable dashboards
- Dynamic inputs
- Wide range of visualization options
- Empowered me to make data based decisions
- Made data collection more fast, efficient, and useful
- Identified when new features need tweaks or course corrections
In my opinion Mode Analytics has an edge on much of the competition due to the intuitive and powerful custom dashboard creation interface. I can create dashboards for stakeholders that are self explanatory and easy to make conclusions from. In other respects, it's very much at pace with similar tools and services.
Do you think Mode Analytics delivers good value for the price?
Yes
Are you happy with Mode Analytics's feature set?
Yes
Did Mode Analytics live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Mode Analytics go as expected?
I wasn't involved with the implementation phase
Would you buy Mode Analytics again?
Yes