Item: monday.com
Rating: 10
Author: Verified User

Return on Investment

Time - having more time to focus on other things
Less headaches from miss-organization or miscommunication

Use Cases and Deployment Scope

We use [Monday.com] as our organization's main calendar. I love that we can slot tasks by day and see things on a macro level for our organization. Really helps manage and delegate tasks while meeting time expectations. It's effectively decreased meeting times by running everything through different modules and automations.

Pros and Cons

Simplicity - everything is so easy to learn and get the hang
Quick learning curve - doesn't take long to master
Love that it works across my devices and web

Cost - a bit pricey compared to others
Gets way more expensive with more employees

Usability

It's incredibly intuitive. Things work the way you think they would and have even requested features before. I like that there's little learning curve to get used to it as it makes it easy for the rest of the team to get acquainted with the software. Wouldn't see us veering away from [monday.com] anytime soon

Support Rating

Responses have always been quick, courteous and resolved in a timely fashion. They even helped with covid and gave us a few months free when our business was struggling, so it seems they really do care about their clients. This app helped us get back on track and find profits during a pandemic

Reliability & Availability

It's great, I have yet to experience any downtime or technical errors that stopped me from being able to use it. When I ran into some issues, the customer support and F&Q was able to answer my questions without a hitch overall super satisfied and happy with this software. My organization really enjoys being able to visually see our progress as we move along different campaigns.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

[monday.com is] great if you run a small->med business and you have multiple facets that need organizing with multiple members of your org. It's an effective way to delegate and also stay up on tasks so you don't fall behind your goals. It's become part of our daily workflow to check [monday.com] and upload thoughts/brainstorms into boards we've set up

Monday - Worth it Everyday

Overall Satisfaction with monday.com