Something for everybody but is too much too much?
February 01, 2021

Something for everybody but is too much too much?

Ryan Tow | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • It has helped us to have a central place to share with our team members.
  • No way to quantify what our ROI has been - but we have liked it.
We currently use monday.com as a project management tool for our video and immersive media production company. All of our employees have access to it - and we use it to assign tasks and keep track of complicated concepts, ideas, and projects within the company. The business problem it addresses is that previously - we had project knowledge spread across the company in paper notes, spreadsheets, etc. - this helped to centralize that knowledge.

Pros

  • Quick look at statuses.
  • Ability to organize topics or projects into boards.
  • Variety of ways to sort, view, and organize information, depending on how my brain works.

Cons

  • Too many features are shown that are a "pay more to unlock this feature" - we pay a lot of money for this service, and it feels a little like a bait and switch.
  • Sub-items are difficult to use.
I think it is trying too hard to do everything and integrate with everything. There is so much complexity that it is sometimes hard to know exactly how to implement it into our business.
I haven't had experience with the support staff. Can't speak to it.
We have never seen a problem with uptime. They seem to have a solid system in place for the back end.

Do you think monday.com delivers good value for the price?

No

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

No

I think it would be an even better tool for someone who spends a LOT of time on project management across a long time horizon. Would also work even better for software development than it does for our internal media production tasks.

monday.com Feature Ratings

Project Management
5.8
Task Management
10
Resource Management
4
Gantt Charts
6
Scheduling
2
Workflow Automation
4
Team Collaboration
6
Support for Agile Methodology
Not Rated
Document Management
6
Email integration
8
Mobile Access
10
Timesheet Tracking
2
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
1.0
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
1

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