Item: monday.com
Rating: 8
Author: Bailey Testerman

Return on Investment

Better communication.
Time savings.
Improved efficiency.

Use Cases and Deployment Scope

Monday.com is used in our office for project management. Before monday.com, the directors of our different ministry departments often struggled to keep our boss informed about the status of projects. Monday.com resolved this struggle and allowed us to keep our boss in the know and updated on what's happening in our departments.

Pros and Cons

Organized to-do lists.
Team communication.
Event planning.
Weekly deadlines.
Project reports.
Zoom and Slack integration.

The mobile app is handy, but is more difficult to navigate than the desktop application.
The form function is convenient, but I wish switching between the form view and the main table view was more intuitive.
I found the automations to be difficult to set up.

Usability

Monday.com is easy for naturally tech savvy people to use, but I've had to help multiple co-workers on multiple occasions figure out how to do things on monday.com because it wasn't possible for them to figure it out alone. Therefore, I think overall, the layout could be easier to navigate.

Support Rating

I've not consulted monday.com support so I can't speak to this, but my other coworkers have said it's great.

Reliability & Availability

The design and reliability of monday.com is really great. I've always loved the aesthetic and I haven't once had problems with it loading.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Likelihood to Recommend

In situations where your job involves tangible activities or tasks like paperwork and project planning, I believe monday.com is well suited for your position because it's easy to articulate what needs to be done. But if your job involves lots of intangible tasks like meetings and studies, it will most likely be more difficult to articulate what's on the agenda and what's already been accomplished.

Monday.com is a must for project management!

Overall Satisfaction with monday.com