Item: monday.com
Rating: 10
Author: Verified User

Overall Satisfaction with monday.com

Return on Investment

Definite ROI in time saved for our teams staying on track and easily being able to find what they need

Use Cases and Deployment Scope

We use Monday as a way to manage our customer contract process, project timing/schedule/priority within Marketing, Sales, Customer Success, and Operations. We also use Monday.com as way to house our customer collateral that gets sent out. This allows all departments to easily drop in any one-off assets that might be sent out so everyone has visibility.

Pros and Cons

Pros

Ease of use
Collaboration
Functionality & Integrations

Cons

UI changed to only allow first letter of a workspace which can be a little confusing

Usability

It's super user friendly, and you can figure most functionalities out right off the start.

Support Rating

I've never had any issues but their feature explanations and updates are spot on.

Reliability & Availability

Have not had any issues with downtime while I've been using Monday.com

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

Highly recommend Monday.com for anyone looking for a project management/team collaboration tool. I've used pretty much all the popular project management tools in the past and I definitely think Monday.com is one of the best I've come across.

monday.com Feature Ratings

Comments

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Highly recommend for cross-departmental collaboration!