We love monday.com and it has been a game changer for us
Overall Satisfaction with monday.com
- Streamlined project setup times.
- Simplified our suite of tools we use as a business which cut overheads.
- Made it easier for clients to see at a glance where things are at.
We use monday.com in a variety of ways - from managing sales pipeline bookings, financial forecasting projects and employee management functions, such as time zones, availability, projects assigned, etc. All the way across to client communications and to act as a project management tool for clients, our own events and to gather data from prospects through to client onboarding. I also 'share' a lot of our systems with my clients and students and monday.com makes doing so a dream.
Pros
- Ability to have private exec team only boards.
- Ability to adjust boards to the functionality we want.
- Ability to manage events and data gathering through forms being filled in and sent direct into the boards.
Cons
- Would love for clients to be able to get sent a copy of the forms when they fill them in... this is a major issue for us when we recommend monday.com as it has the ability to eliminate tools such as JotForm but can't because of that simple functionality.
- Use cases - because monday.com does so much, as a marketer one of their biggest issues that I see time and time again and that impacts on being able to bring clients over easily to the software is that they just don't clearly showcase enough all the use cases.
- We'd love to be able to set rules such as when forms are filled in, they detect the email address or 'name' and move the row automatically into a different group and change the status bar.
The only bug bear for me is that automations can be a little naughty sometimes and a tad buggy but we've never had any major issues with outages or downtime to cause problems or disruption to the business.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
No
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes
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