Great investment, value for money
March 16, 2021

Great investment, value for money

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Time savings.
  • Fewer emails.
  • Fewer phone calls.
  • Increased involvement from several people in the company.
  • Automation of repetitive tasks.
We started using it as a cross-department tracking and management tool; now it is used by 80% of the company with new boards created on a weekly basis for a wide variety of purposes from project management to logistics to production and material deliveries tracking. It definitely [has] proved to be an effective tool for sharing information, reducing the number of internal emails, and coordinating teams of 20+ people (particularly during the pandemic).

Pros

  • Cross-dept. activities.
  • Multiple layer recap and tracking.
  • Shared databases.

Cons

  • Gantt charts.
  • Excel-like formulas.
  • General speed, particularly the desktop app.
  • Integration with CRM.
Easy to use even for people not so expert in new technologies. Typically, it only took a couple of sessions for initial training. Young people do appreciate the collaborative functions (even too much sometimes...). In general, the process of implementing new boards and functionalities became quite smooth. A useful suggestion is to appoint one or two "ambassadors" inside the company, since showing the platform's capabilities typically generates interest in other departments.
Very responsive, big variety of solutions ready on the shelf, willing to help through customized examples, possibility to suggest new tools or functionalities. In general they were ready to help every time we reached them starting from the Italian distributor (Mr. Francesco Fiorini at Omnidea). We are confident that the same level of support will also be available in case of future needs.
Very reliable, no significant downtime as far as I remember; we use it on a daily basis, 80+ people, approximately 30 boards across the whole company (plus probably some private ones which I don't have access to). As already said, probably some improvements on the desktop app would make the platform even more suitable, particularly when loading big boards with many pulses each.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Very useful for sharing information and tracking activities between different departments and/or geographic locations.

Some improvements on Gantt charts and Excel-like formulas might be needed. At the same time, some members of the [team] (e.g. Mac users) experienced sometimes bugs or slowdowns of the app, particularly when loading complex boards with 100+ pulses.

monday.com Feature Ratings

Project Management
7.1
Task Management
8
Resource Management
7
Gantt Charts
5
Scheduling
7
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
7
Document Management
7
Email integration
7
Mobile Access
7
Timesheet Tracking
Not Rated
Change request and Case Management
7
Budget and Expense Management
Not Rated
Professional Services Automation
7.0
Quotes/estimates
Not Rated
Project & financial reporting
7
Integration with accounting software
Not Rated

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