Item: monday.com
Rating: 10
Author: Oliver Wills

Use Cases and Deployment Scope

I started to use it to manage the Africa region. I then got my assistant to start using it. Now the entire export division is starting to use it. It helps us manage the many tasks and align those tasks to people, countries, etc.

Pros and Cons

Manage people
Manage data
Brings structure and clarity
Allows real-time oversight

More basic training
Perhaps a help bot?
Better the ability to read files and possibly update them on the platform

Return on Investment

Saves me time. At least 2 hours per day.

Usability

It is useable, but more basic training and better promotion of integration possibilities are required.

Support Rating

I always got help when I needed it and was quick and reliable.

Reliability & Availability

It always works. So I am 100% satisfied with it as my WMS.

Key Insights

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

It is suited to most tasks. I am not certain where it is less suited because it does what I need. However, some people's minds don't work in the same way as mine does, and monday.com can be seen as complicated to them. Especially my "old school" colleagues. But hey, dinosaurs are now extinct.

I now love Monday's with my Monday.

Overall Satisfaction with monday.com