monday.com - the solution to your disorganized projects!
September 30, 2021

monday.com - the solution to your disorganized projects!

Rebekah Reyes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use this as a project management tool for our outdoor kitchen construction projects. We also use it for coordinating and managing deliveries and service calls. Our company has also recently begun using it for marketing purposes/management. The ability to get up-to-date information in real-time to all of our employees out in the field is crucial. It allows everyone to be on the same page and know what is going on day-to-day across different departments. Now that we've been using this program, I'm not sure how we were managing these things without it.

Pros

  • Fast, thorough IT support
  • Real-time information updates
  • Explanation of new features and making sure users understand them

Cons

  • Integration with Outlook Calendar, the way it now integrates with Google Calendar
  • Different types of files supported. It would be helpful to attach .msg files.
  • Time savings
  • Allows our employees to self-help with information
  • Keeps our projects organized and removes some room for human error
I am not IT inclined in any way, but I was able to easily set everything up for our business. Then, I am able to make adjustments as things are suggested/needed. When it came time to add our marketing team to the program, it was very easy for them to build the things they needed. Between the how-to videos and webinars, any grey areas are quickly cleared up.
Both times I have encountered a "glitch," they have responded immediately and resolved the problem within a couple of hours.
Everything works as designed. Sometimes there is a lag for the maps to load, but it can usually be fixed by restarting the browser or refreshing. The one thing I would like to see improved is the mobile app. It is reliable and easy to use, but it is not very easy to see everything without scrolling. Perhaps that problem lies with how much information we have on there.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is well suited for coordinating, scheduling, and managing products. We do not use it for direct communication, although it could be.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
7
Email integration
10
Mobile Access
7
Timesheet Tracking
Not Rated
Change request and Case Management
8
Budget and Expense Management
Not Rated
Project & financial reporting
5
Integration with accounting software
Not Rated

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