Item: monday.com
Rating: 9
Author: Sara Ciavarella

Use Cases and Deployment Scope

We use monday.com in a few departments to help organize projects, long-term roadmaps, and daily new and recurring tasks. monday.com helps us address the business problem of having too many good ideas without a way to organize, plan, and strategize for all of them at once by giving us a structured place to brain dump and move qualified ideas through a workflow pipeline.

Pros and Cons

Organize ideas for short- and long-term projects
Move projects through project stages
Prioritize tasks and to-dos
Keep all team members on the same page

Additional functionality for automations
A toggle to visually de-clutter full boards and only show priority items (when you have a lot to do, it can get overwhelming to see everything at once)
A way to boomerang/re-bubble up items at specified dates. Sometimes I know I won't have the bandwidth for a specific project/task until X time, but I want to keep it on my radar. If I put it on a different board/group, I'll forget to bring it back up, so a way to say "move this item to this group on X date" would be a game-changer

Return on Investment

Easier setup of project management boards
Easier project tracking
Stops tasks from falling through the cracks

Usability

For me, monday.com didn't need any training on figuring out how to use it. I did watch a number of instructional videos to make sure I was using it to its fullest ability, but I easily could have gotten up and running without additional help.

Support Rating

I haven't needed to use customer support, and we aren't on an enterprise plan.

Reliability & Availability

monday.com has always worked as designed for me. It's been very reliable and has been a tool our team can count on.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

monday.com is great for organizing big projects and keeping all the smaller to-dos on your radar. We have been using it to organize updates to our ATS/CRM software, and overall it has been great. The big difficulty we have is in organizing the smaller tasks that make up the projects without cluttering things up. We have around 150 projects that each has 3-30 sub-steps, some more intensive than others. monday.com has subitems we could layer in, but expanding those/tracking each of those individually gets overwhelming to scroll/sort through

Thank you, monday.com

Overall Satisfaction with monday.com