Monday - useful but slow
December 09, 2021

Monday - useful but slow

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use it to track internal tasks, workflow, incoming client requests, client campaigns, staffing, etc.

Pros

  • Organize short lists of data.
  • Allow communication on specific pieces of data.
  • Project Management.
  • Workflow.

Cons

  • Data Storage.
  • Linking and mirroring data to multiple places.
  • Formulas/functions.
  • Dashboards are [in my opinion] slow and difficult to work in.
  • Monday.com miscounted the number of automation we used, charged us for an overage that did not actually occur, and convinced us to upgrade to a package we did not need because of their error.
  • Tracking tasks, to-dos and personal time management is incredibly helpful.
Most of the features are good and well thought out but in many cases, they stop just short of where they need to go in order to be excellent.
They give the request to a different person for each instance of support needed, it is often not helpful and does not solve anything. Recently I submitted a request that took them a month to let me know they would not be working to fix the error for a long time.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Tracking tasks, projects, communication,

monday.com Feature Ratings

Project Management
4.3
Task Management
10
Resource Management
4
Gantt Charts
Not Rated
Scheduling
4
Workflow Automation
3
Team Collaboration
5
Support for Agile Methodology
4
Document Management
2
Email integration
3
Mobile Access
1
Timesheet Tracking
7
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

Comments

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