I could be a salesperson for Monday.com
January 13, 2023

I could be a salesperson for Monday.com

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

My company currently uses Monday.com to manage all our full marketing content schedule, including email, blogs, events and more. This product helps each member of the team know what tasks they are responsible for and keep track of due dates so we are able to prioritize.

Pros

  • User friendly interface
  • Quick and helpful customer service
  • Continual improvement of the product

Cons

  • Short webinar sessions on individual new features vs the long update recap
  • Most of the time the Loom videos work well but would like to be able to access live support at times
  • Regular check ins with an account manager
  • Time saving
  • Increased employee engagement
  • Project efficiency
The product is very easy to use, I felt like I got the hang of it quickly. This makes for easy adoption when onboarding team members. Also, the templates (I also create my own) are awesome time savers.
Honestly, it would be a 10, but it does seem like they do everything in their power to resolve concerns without 1:1 live conversations. Sometimes its just nice to talk through an issue in realtime.
Its very rare I have an issue with an existing feature of downtime. Once sub-item filtering was made available it was a huge win for our board organization!

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

I can't think of a use cases where Monday.com wouldn't be able to work. After the success with my Marketing team, two other departments have adopted the tool (Product and Business Development). If you have line items that need to be organized, Monday can do it!

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
10
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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