Adaptable, Flexible, Reliable - Business has never been more in your hands!
January 16, 2023

Adaptable, Flexible, Reliable - Business has never been more in your hands!

Steve Prior | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use it mainly for sales to keep the process connected and to ensure that we maintain an effective, accurate and fast turnaround to our clients. We want to role this out to marketing, accounts and production as we get more familiar with the software.
  • Links information groups
  • Easy analysis
  • Very adaptable
  • Flexible in use
  • Having relatable real life examples of how to set monday.com up. As a new user it can be daunting to set up and use it properly and you are constantly concerned about developing a path that takes weeks/months only to find there's a better way.
  • The intuitiveness can fall short sometimes. I spent a morning recently trying to find the email settings to update an HTML email signature. I just couldn't see the logic for how you would find it without having someone to guide you sometimes.
  • Improved consistency of sales follow up
  • Improved recording of sales process
  • Provides more consistent attainment of tasks
monday.com is a hugely flexible and expandable system, this can be a little daunting to start off with because there is a lot to try and understand and you can then be concerned that the path you have taken is not the right one. However, overall, once you become familiar with the software and the process tools available that's when you get the best out of monday.com.
I've not used it much, but when I have we have always received a prompt response.
Overall it's an effective tool, we are currently experiencing some intermittent issues that have not been solved yet. These issues randomly add or delete data, which is a concern. We are currently in contact with monday.com to try and resolve this.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

No

Would you buy monday.com again?

Yes

We don't know for sure, because we haven't done it yet, that monday.com will prove ideal for connecting all of our business departments. We've started with just the Sales department, but our aim is to add finance, production, design and service support so that we can create a connected community that has a common and consistent level of information exchange that avoids repeating data entry.

monday.com Feature Ratings

Task Management
8
Resource Management
Not Rated
Gantt Charts
7
Scheduling
Not Rated
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
8
Mobile Access
8
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated