3+ years of experience with monday.com
August 08, 2023

3+ years of experience with monday.com

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

I use monday.com to organize every step of the product cycle. From ideation and collaboration, through setting feature releases dates, schedules, debugging & QA. I also use it to pin various customer stories in order to add context to PRDs and future changes. The Gantt tool makes planning so much easier and this feature alone worth the entire subscription.

Pros

  • scheduling
  • collaborating
  • planning

Cons

  • I'd love a one seat upgrades instead of users bundles
  • sharable dashboards (for non-monday.com users) would be great
  • I didn't calculate it, but I'm sure that monday.com helped us save hundreds of hours of wasted planning.
  • though it's a bit costly, I believe that the ROI is positive after a month of adoption
What I love about monday.com is that it is useful from the very beginning. Later on, after experiencing a bit, you can create absolute monsters for every business need, from lead generation, CRMs and, of course, planning automation and notifications.
I did not find the use of any customer support. It's really intuitive, and when I think of new ways to use it, the self help forums does the trick for me.
A year back monday.com was down for about an hour a day for a couple of weeks. It wasn't pleasant, but since than, I didn't encounter any problems.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

I'd recommend monday.com for every type of business, in every size or industry, that have multiple stakeholders that need to plan and work together - from startups to enterprises, from lawyers to delivery companies.

monday.com Feature Ratings

Project Management
8.0
Task Management
10
Resource Management
7
Gantt Charts
10
Scheduling
10
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
10
Document Management
5
Email integration
8
Mobile Access
4
Timesheet Tracking
Not Rated
Change request and Case Management
8
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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