Overall Satisfaction with monday.com
Our marketing and website design agency uses Monday.com across teams as our primary project management software. From a CRM perspective, we use Monday to compile and categorize all our new clients as well as the ongoing hosting clients. From the website design side, we use custom dashboard templates to keep our design process and timeline consistent and up-to-date, including using webhooks that connect with our email software to send personalized timeline updates and checkpoints to clients throughout the process. On the marketing side, we organize, plan, assign and track all of our ongoing and on-off projects, including our social media content calendars, which we set up as shared dashboards with the clients to review and approve their content before schedule.
- Custom dashboards / templates
- Automations for reoccurring tasks
- Integrations with relevant software or tools
- Time tracking, especially for reporting purposes, does not work intuitively
- High-level reporting is difficult or impossible because of the imaginary "folder" structure
- Often there are bugs with the automations and dependencies
- There is no way to apply template changes to dashboards already built on that template
- Easier setup of project management boards
- Increased employee adoption (as opposed to previous software)
- Time saving for client communication
- Perception of professionalism to clients
There seems to be downtimes often or just bugs in certain automation. This is likely because of all of the improvements taking place constantly.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes