Clients at a click
January 02, 2024

Clients at a click

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

I perform Energy Surveys at client residential properties in MA. In a nutshell, I use MDC in addressing all of my clients and enter data for each client into the data base of MDC.
MDC organizes all information for our clients in one place for all to be able to access info on that client as to what services they receive and it tracks the progress of any work that we perform.

  • Ability to up load documents for particular clients.
  • Tracking the status of the services and work that each client receives.
  • Provides one stop "Shopping" if you will, for being able to contact the client, review what has been provided to client and etc.
  • Ability to search any client by name to see what their status is and if the client is active, completed, on hold, etc.
  • Ability to add categories which may be helpful to others using the data base
  • Minimal glitches to date no functions seem to be difficult to use.
  • Maybe add ability to notify user with a color identified communication (i.e. red, green, etc.) raising importance of correspondence from others regarding a specific Client needing
  • Ability to go from the "Searched Client" in the "SEARCH ALL MAGNIFIER" directly to that client and make changes within their data instead of having to actually get out of the "Search" and open specific client tab at that location.
As I do not have control of the design of the program I can say that ours is set up great and I understand that it can be expanded on.
I would consider that MDC performs great for our company.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Tracking Progress on clients services performed or in the pipeline.

Being able to search and find specific Clients immediately

monday.com Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Team Collaboration
Not Rated
Support for Agile Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated